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Utility Billing
Overview
The Finance Department is responsible for all water and sewer billing.Payments are accepted at our offices:
- In person, during normal business hours (cash, check & credit cards accepted, service fees apply to credit card transactions)
- By mail
- At the 24-hours payment drop box in front of Village Hall
- Online Payments
- Automated Bill Payment Program
Receive Utility Statements By Email
Additionally, utility customers can choose to have their utility statements sent to them via email in place of a paper copy. Fill out the Utility Bill Email Request Form to request statements via email.
Billing
Water and Sewer bills are due on the sixth day of every month. Delinquent account balances are subject to a 1.5% penalty and $5 per month administrative fee.
Water Meter Reading
Water Meter Reading
Find out how the Village accesses water meters to determine monthly usage for billing.Water Meter Reading
Moving?
We have more information available about establishing or discontinuing utility services. Those moving out of Roselle should call (630) 980-2000 to schedule a final meter reading.Learn About Your Water
View Village of Roselle Water Quality Reports to learn more about local sources of water. Additional information about drinking water is available on the American Waterworks Association website at DrinkTap.org
Contact Us
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Finance Department
Village Hall
31 S. Prospect St.
Roselle, IL 60172Ph: 630-980-2000
Fx: 630-980-0824Hours
Monday, Tuesday, Thursday and Friday
8:30 a.m. - 5 p.m.Wednesday
8:30 a.m. - 1 p.m.