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1. What do I do if I receive a Notice of Violation?

Two options are available: pay the fine or contest the violation.

2. How much is the fine?

The fine is $100 for each violation.

3. How much time do I have to pay my Red Light Violation Notice?

You must pay the civil penalty on or before the due date on your Violation Notice. The due date for payment is located on the top and bottom right of your Notice of Violation.

4. How do I pay my fine?

Pay Online: logon to www.RedlightViolations.com (link below) by by entering the Violation Notice Number and License Plate Number noted on the top and bottom right of your Notice of Violation. There is a $3.50 convenience fee for paying on-line, assessed at the time of payment.

Pay by Mail: Mail your check or money order (payable to the Village of Roselle Photo Enforcement Program) in the return envelope provided. Be sure to include the payment stub from the bottom of the notice you received along with your payment. Please do not send cash.

Pay By Credit Card: A Toll Free number has been established for the Village and will be noted on the violation. Payments will be accepted between the hours of 9am – 4pm. We accept VISA and MasterCard and there is a $3.50 convenience fee for the service. A transaction confirmation number will be provided as well as an email confirmation for your permanent records if you wish.

In person payments are not available.
Pay Fine Online

5. How do I contest the Notice of Violation?

Please make sure that the basis for your contest is one of the following four options (these are also listed on the back of the notice of violation:

a. Police officer already issued you a uniform traffic citation for the same violation (the citation issued by the police officer takes precedence over the Violation Notice);
b. Vehicle or license plates were stolen and not recovered at the time of the violation;
c. Vehicle was leased or rented to another party, and a written affidavit of the lessee of the vehicle and a lease agreement were submitted;
d. Vehicle was an emergency vehicle or lawfully participating in a funeral procession.

Contest by Mail:
• Fill in the CONTEST BY MAIL circle on the notice stub and on the self-addressed return envelope.
• Enclose a letter signed by the registered owner of the vehicle setting forth facts that establish a defense.
• Enclose any supporting evidence, such as affidavits, photos, state vehicle registration, official police vehicle theft/or recovery reports with the Violation Notice Number indicated.
• Be certain these documents are legible and complete.
• Send copies, original documents will not be returned.
• Enclose all evidence to support your defense as the Hearing officer’s decision is final.
• All Contest By Mail materials must be submitted using the enclosed return envelope and must be received by the Pay or Contest By Date.

Request An In-Person Hearing:
• Fill in the IN PERSON HEARING circle on the return stub and on the return envelope. Mail the stub in the return envelope.
• Requests will only be honored if received by the Pay or Contest By Date (within the first 21 days of the initial violation notice).

6. Can I contest the Notice of Violation after the Pay or Contest By Date?

The Registered Owner (no one else) must send a completed Petition to the Police Department and
(1) Explain why a reply was not sent prior to the Pay or Contest by Date and
(2) State why the request to contest should be heard.

Roselle Police Department
103 South Prospect Street
Roselle, IL 60172

7. Can a Hearing Date Be Rescheduled?

Yes, a hearing date can be rescheduled once.

8. Why did the Village of Roselle decide to implement an Automated Red Light Photo Enforcement Program?

According to the Insurance Institute for Highway Safety, nearly 2 million crashes occur each year at intersections. In 2005, red light running resulted in 800 fatalities and over 165,000 injuries. It is the Village’s belief that implementation of an Automated Red Light Photo Enforcement Program will reduce the number of red light collisions and injuries associated with such crashes. The goal of this program is to increase traffic safety in Roselle by reducing red light running violations, red light crashes and red light injury crashes without impacting Village funds.

9. What is a Red Light Violation?

There are two types of Red Light Violations:

• Right Turn on Red without coming to a complete stop. You may be cited with a Red Light Violation if you fail to bring your vehicle to a complete stop before turning right when the light is red. Turning right on red, after bringing your vehicle to a complete stop, is only allowed at intersections that do not have signs prohibiting such turns. For exact wording, please check Illinois’ Rules of the Road, or visit the Secretary of State’s web site, www.cyberdriveillinois.com

• Entering an intersection after the traffic signal has turned red. Motorists already in the intersection when the signal changes to red, when waiting to turn for example, are not considered red light violators.

Illinois Secretary of State Web Site

10. If I am in the intersection when the light is yellow and the light changes to red, will I receive a Notice of Violation?

No. The automated system only becomes active once the red light is showing. It will not capture a vehicle that enters the intersection prior to the light changing to red. If you entered the intersection on yellow, it is legal to clear the intersection if the light turned red while you were still in the intersection. In the violation notice, the first photo shows your car at the white line when the stoplight was red. In the second photo the stoplight was still red when the car proceeded into the intersection.

11. Will the red light cameras take a picture of the driver of the vehicle?

No. A violation of the Roselle Ordinance is a civil violation assessed against the owner of the vehicle; it is not a criminal violation. Similar to a parking ticket, there is no need to identify the driver and therefore, no need to capture the image of the driver. This violation will not affect your driving privileges or insurance rates.

12. Where can I go to view my video and images?

To view your violation video clip and images, log on to www.redlightviolations.com. To log on to the site you must enter your 16 digit Notice Number and License Plate information located at the top right of your Violation Notice. If you do not have Internet access, you may visit any public library for Internet access to view your video. View Video and Images

13. What if I was not the operator of the car at the time the violation took place - am I still liable?

Under Illinois State Law, HB 4835 effective May, 2006, the registered owner of a vehicle is liable for any automated traffic law violations that occur to the vehicle. It does not matter who was driving the car, the law clearly states that the registered owner is liable.

14. The car was a rental, why did I receive the Violation Notice?

Under the law, the person(s) designated on the rental or lease agreement of a vehicle as the driver(s) of that vehicle is responsible for any assigned violations during the rental period. Your name and address were provided to us by the rental car agency.

15. What happens if I ignore the Violation Notice?

Failure to pay the civil penalty or to contest liability prior to the Pay or Contest Date on the Notice will result in a Determination of Liability being entered against you. You will be given another 14 days to pay, at which time, if payment has still not been received, a Final Determination of Liability will be issued. If the Final Determination of Liability is not paid, a late payment fee will be imposed and the fine increased. If this Second Notice remains unpaid, collections and an entry of a judgment against you may proceed.

16. My payment has already been sent; will I still be charged for late fees?

Payment must be received on or before the Pay or Contest by Date indicated on the violation notice. Postmarked dates are not considered as payment received, and payment extensions are not granted.

17. I paid the violation; why did I receive another Violation Notice?

The Notice you just received could be for additional violations or it may just be a second notice which crossed your payment in the mail. Payments are posted the same day they are received, but you may call the toll free number on the notice for assistance and to confirm receipt.

18. If I pay the fine, can I then contest it or ask for a hearing?

No. Once you have paid a fine it is considered an admission of liability and requests to contest or schedule a hearing will not be granted.

19. How do I know if these violations are valid?

Images of your vehicle were captured and recorded by an Automated Red Light Photo Enforcement System. Your images and an actual video of the occurrence are available online for your review at: www.redlightviolations.com.

20. Are there statistics published about Roselle's Automated Red Light Enforcement Program?

Yes. Statistical data about Roselle's Automated Red Light Enforcement Program is published on the Village website.

Red Light Enforcement - Statistical Analysis

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1. What is Roselle's ISO rating?

The Roselle Fire Department's Insurance Service Office (ISO) RATING IS 2.  ISO's Fire Suppression Rating Schedule (FSRS) evaluates four primary categories of fire suppression including fire department, emergency communications, water supply, and community risk reduction. It then assigns a Public Protection Classification (PPC) from 1 to 10, with 1 being the best. These ratings can be used to determine insurance rates for homeowners.

2. How do I get a copy of a fire or ambulance report?

FOIA Record Requests for fire or ambulance incidents must be made in writing.  These requests can be made in person at the Fire Department, or forwarded via mail or email to:

Roselle Fire Department

100 East Maple Avenue

Roselle, IL 60172

sriser@roselle.il.us 

Note that requests for medical records must be accompanied by a signed and dated HIPAA Release.  If you have any questions, please do not hesitate to contact the Fire Department at (630) 671-2841.

3. When I call for an ambulance, why do I sometimes see an ambulance from another town?

The Mutual Aid Agreement the Roselle Fire Department has with nearby communities helps ensure that an ambulance will be available to respond even when there are multiple calls at the same time. You may see ambulances and equipment from Itasca, Bloomingdale, Hanover Park, Elk Grove, or Schaumburg.

4. Does the Fire Department offer CPR training?

The Roselle Fire Department offers American Heart Association CPR Training with Simulation Learning courses designed for the way you live and learn.  Our courses are OSHA compliant, fast, easy, informative and affordable.  Gain the skills and confidence necessary to perform this life-saving procedure when it is needed the most; when seconds count.  Once your training has been successfully completed, you will receive a two-year American Red Cross Certification.

CPR training offered by the Roselle Fire Department includes:

Heartsaver / AED  
$45 / Student

REGISTER ONLINE

Heartsaver classes provide the information and the skills you need to help adults, children and infants during breathing and cardiac emergencies.  Created for those who learn best in a traditional classroom environment, our CPR/AED classes are led by knowledgeable instructors who not only deliver the latest information, but can help you learn when and how to use an AED the right way.

Training is offered the first Thursday of each month from 6:30 - 9:30 p.m.

Healthcare Provider BLS

$60 / Student

REGISTER ONLINE

Provide the care your patients need, when they need it. It's what you do every day. But just as protocols for drug interventions change – so do methods for non-invasive treatments, like CPR. As part of our commitment to support safer communities, and support you, we offer CPR for Healthcare Providers.  Through these courses we're able to keep you up-to-date on the latest techniques, maintain certifications and deliver the best possible care to your patients.

 Training is offered on a monthly basis on the third Thursday of every month from 6:30 - 9:30 p.m.

5. When I see an emergency vehicle approaching while I am driving, should I always pull over to the right and stop?

State law and common sense dictate that vehicles yield to emergency vehicles that are operating their emergency lights and siren. Emergency vehicle drivers are taught to pass on the left whenever possible when responding in emergency mode. When safe, slow down, pull over to the right, and stop.

However, there are circumstances where that may not be possible (e.g., your car is already stopped, and you don't have anywhere to pull over). Simply stay put until the emergency vehicle goes around you. If you are blocking the route of the emergency vehicle, and you are able to pull ahead and over into a clear area, use your turn signal to indicate your intentions, and proceed at a safe speed.

If an emergency vehicle is approaching from the opposite direction, you should pull over and stop. You have no idea if they are proceeding down the road, or are planning on turning into a driveway or intersection right in front of you. You are not required to slow down or pull over for emergency vehicles that are responding in the opposite direction on a divided highway.
Never slam on the brakes and stop in the middle of the road when you see emergency vehicles approaching. Make no sudden moves.

6. Why do I see emergency vehicles going through intersections with lights flashing, and then turning the lights off? Are they just in a hurry to go somewhere?

Responders use the emergency lights and siren only during a response to an emergency call. Emergency calls are frequently canceled or downgraded while responders are still in route.

7. Are outdoor fire pits allowed in Roselle?

Residents using fire pits, whether wood burning or gas-fueled, should be careful to follow safety precautions and local regulations. The Village of Roselle has a local ordinance that regulates any outside open burning. Regulations prohibit the emission of dense smoke from any indoor or outdoor fire so as to cause an annoyance, nuisance, discomfort or negative health effect to other residents. It is unlawful to burn, in any outdoor or indoor fireplace, anything other than natural gas, dry hardwood or softwood logs, branches, commercially manufactured artificial fire logs, or charcoal briquettes. Burning of yard waste is not permitted. If the fire department responds to an open burning complaint and determines that dense smoke is an annoyance, nuisance, or discomfort, they may instruct that the fire be extinguished. Failure to comply could result in a fine.

8. Can I get my blood pressure checked at the Fire Department?

Yes!  Medics are available 24/7 to provide blood pressure testing.  You can enter at the door off of Prospect Street and ring the non-emergency bell for assistance.

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1. I have smoke alarms installed in my home; why do I need fire sprinklers?

Smoke alarms are essential in every home. But they can only detect a fire. Fire sprinklers detect the fire and automatically control it, saving lives and property.

2. Why can't I just rely on the fire department to extinguish a fire in my home?

In the 9-12 minutes a fire department needs to respond, an uncontrolled fire will grow and spread throughout the home, causing tremendous smoke and fire damage.

3. If one sprinkler head goes off, won’t they all go off?

Sprinklers activate independently; only the sprinkler closest to the fire will activate. Ninety percent (90%) of fires are extinguished by one sprinkler head.

4. Isn’t water damage from sprinklers worse than fire damage?

A sprinkler head flows 10-26 gallons of water per minute. The property loss in a sprinklered home fire is a small fraction of the typical loss in an unsprinklered home fire. In Scottsdale Arizona, where sprinklers have been required in all new homes for over 20 years, the average property fire loss was over $45,000 for single family homes without fire sprinklers compared to under $2,200 when sprinklers were present. In addition, residential fire sprinklers use up to 15 times less water than the fire department uses to extinguish a house fire.

5. Won’t fire sprinkler systems freeze in the winter?

The national installation standard provides guidance for proper installation in cold regions and appropriate additional insulation and anti-freeze usage.

6. What will it cost me to install a fire sprinkler system in my home?

The typical cost for a 13D fire sprinkler system in this area of the state is approximately $2.50 per square foot. In a typical modern 3000 square foot home, that would be about $7,500; which is less than the cost to remodel kitchen or bathroom.

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1. What positions are currently available?

We have our available jobs posted on this site. Access them by clicking on the following link. Current Job Listings

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1. How do I sign up for automated water billing?

The Village of Roselle offers an automatic water billing payment plan. The auto-debit program is a convenience to water/sewer customers. Participants of this program have the amount due on their water bill automatically debited from their bank account on the sixth of each month. This eliminates the need for writing checks and the cost of postage, as well as the possibility of an inadvertent late payment and penalty charges. To sign up for this convenient program, residents and download the Direct Debit Form and return it to the Finance Department at Village Hall.

Direct Debit Form

2. How do I register to vote?

Voter Registration can be done at the Roselle Public Library (40 S. Park St., Roselle), the Schaumburg Public Library (130 S. Roselle Rd., Schaumburg), the Bloomingdale Township offices (123 Rosedale Rd., Bloomingdale) or the Schaumburg Township offices (1 Illinois Blvd., Hoffman Estates). Two forms of identification are required - one must have your current address. Voter registration is also available online via the Illinois State Board of Elections' Illinois Online Voter Application website. To register online, be prepared to provide your Illinois Drivers License or Illinois State ID number, the date the license or ID was issued, the last four digits of your social security number, and your birth date.

Illinois Online Voter Application Website

3. Do I need to purchase a vehicle sticker?

New residents must purchase a sticker within 30 days of moving into the Village. Every owner or operator of a motor vehicle (cars, trucks, motorcycles, and trailers) who resides within the Village or whose motor vehicle is based within the Village must obtain a Roselle vehicle sticker. Stickers must be purchased by September 30 and displayed on October 1 to avoid penalties.Visit the Vehicle Stickers page for more information.

Residents who have previously purchased vehicle stickers will receive a renewal application with previous sticker information pre-printed on the form. Applications are mailed in July. All changes are to be made directly on the form and returned in the new reply envelope enclosed in the mailing. Residents are urged to use the return envelope included with the vehicle sticker application, either by mail or by dropping it in the Village payment box in front of Village Hall, or to apply for the sticker online. Find more information, including a fee schedule, on the Vehicle Stickers page.

Vehicle Stickers

4. How do I open/close my water/sewer account?

Village of Roselle water and sewer bills are due on the 6th day of every month. Delinquent account balances are subject to a 1.5% penalty and a $5.00 per month administrative fee. Payments are accepted at the Village Hall during normal business hours and through our 24-hour payment drop box located in front of the Village Hall. The Village also offers a direct debit program to conveniently pay utility bills directly from your bank account. If you are planning to move, don't forget to call the Village of Roselle Water Department at (630) 671-2370 to start or stop your water service. Arrangements can be made for a final bill. Please have the following information when you call: your name, new address, telephone number, most recent meter read, and the name of the new resident (if available). Establishing or Discontinuing Water/Sewer Service

5. Are there overnight street parking restrictions?

Parking is prohibited on the street from 2:00-5:00 a.m. If a problem or emergency exists or you have too many guests, fill out the online Overnight Street Parking Request Form before 2:00 a.m. to request overnight parking permission. Those without Internet access may call the Police non-emergency number at (630) 980-2025 to request overnight street parking. NO PARKING left wheel to curb, except on one way streets. Campers, boats, or trailers up to 29 feet long, 8 feet wide, or 10 feet high may be parked on driveways for up to 48 hours for loading/unloading. Otherwise, such vehicles must be parked to the rear of the building setback or in a garage.

Overnight Street Parking Request Form

6. How do I make a request for public information?

Residents and businesses wishing to review Village documents can file a Request for Public Information Form with the Village Clerk. All requests for information are processed in accordance with the requirements of the Illinois Freedom of Information Act.

Online FOIA Form

7. How do I find my State Representative or Senator?

Visit the Illinois State Board of Elections web site to conduct a search by district, by official or by address. Illinois State Board of Elections

8. How do I start my garbage/recycling/yard waste account?

Garbage collection is handled by Flood Brothers Disposal. Please call (630) 261-0400 to start service. Garbage is collected on Tuesdays in the western portion of the Village and on Wednesdays on the east side of the Village each week and should be placed at the curb no sooner than 6:00 p.m. the evening before pickup. Refuse and recycling carts must be removed from the curb on the day of pick up. Garbage pickup will be delayed by one day for the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Yard Waste materials are banned from landfills in Illinois. The Village of Roselle has contracted with Flood Brothers for the collection of this waste. Residents must purchase special yard waste bags and stickers or lease yard waste carts for the year. Please call (630) 980-2000 for more information. Leaf burning is prohibited. The following businesses are approved vendors and have Village of Roselle yard waste stickers available for purchase: - Butera Finer Foods, 550 West Lake Street, Roselle - Caputos, 166 E. Lake St., Bloomingdale - Jewel, 1151 S. Roselle Rd., Schaumburg - Len’s Ace Hardware, 425 East Maple Ave., Roselle - Len’s Ace Hardware, 272 W. Lake St., Bloomingdale - Roselle Ace Hardware, 821 East Nerge Rd., Roselle - Village of Roselle, 31 South Prospect St. Roselle.

9. How do I get a garbage or recycling cart?

Garbage and recycling carts can be ordered through Flood Brothers Disposal. Please call their office at (630) 261-0400 for ordering information.

10. How do I get a building permit?

Building permits are required for the following home improvements: decks, fences, pools, patios, roofing, fireplace installation, water softeners, driveways, and central air conditioning. Visit the Building Permits page on the Village's web site by following the link below. If in doubt, please call the Building Department at (630) 980-2000.
Building Permits

11. When can I water my lawn?

Watering your lawn by automatic sprinklers or soaker hoses is prohibited from May 15 to September 15, except between hours of 5:00-9:00 a.m. and 6:00-10:00 p.m. Odd-numbered addresses may sprinkle on odd-numbered days, and even-numbered houses may sprinkle on even-numbered days. Automated sprinkling systems controlled by a time shall only be permitted to operate between the hours of midnight and 6:00 a.m. Hand sprinkling is permitted at any time except in low water pressure emergencies. From September 15 to May 15, sprinkling is permitted at any time.

12. How do I get a streetlight fixed?

If you have a streetlight near your home and you notice it is not operating properly, please report it using the Report a Concern to Public Works form. Concrete and aluminum poles belong to the Village of Roselle. Wooden poles are ComEd lights and we will report those outages to ComEd. If you wish to report them directly to ComEd, the number to call is 1-800-334-7661, then touch "0" for operator. Repairs to Village owned lights are batched and typically scheduled biweekly.
Report a Public Works Concern Form

13. When can I have a garage sale?

Residents of Roselle may have two garage sales a year, not more than three consecutive days each. The Village also has regulations governing the size and placement of garage sale signs in order to protect the appearance and character of the Village. The guidelines are:
1. Garage sale signs may be placed at the curb in residential areas.
2. No sign may obstruct or interfere with traffic lanes or traffic control signals or signs.
3. Signs may not exceed six square feet.
4. Garage sale signs must be removed at the conclusion of the event.
5. Easements, covenants or other private agreements stipulating more restrictive requirements shall be honored.

If you have any questions, please contact the Building Department at (630) 980-2000 for further information.

14. Should I contact the Village if we're having a block party?

If you are planning a block party, please stop by the Village Hall to complete a block party form or download the form from our web site using the link below. It is important to notify the Village of a block party so that the Fire and Police Departments are aware of the streets that will be closed. For your safety and convenience, barricades are available free of charge from the Public Works Department.
More...

15. When are the streets snow plowed?

Anti-icing of the roadways begins before a snowfall, with the application of brine. Once the snow starts falling, Public Works typically begins plowing operations after two to three inches of snow has fallen, or sooner if road condition reports indicate the need. Primary streets are plowed first, followed by secondary streets and then cul-de-sacs. Residents can report streets in need of salt or ice using the Snow Plow Condition Report Form.

Plowing may be suspended between 8:00 p.m. and 4:00 a.m., depending on the severity of the snow event. Public Works crews aim to have all streets and cul-de-sacs cleared within a day after the snow stops falling.

Please keep in mind that the shoveling, dumping, plowing and blowing of snow onto streets and public sidewalks is a violation of local ordinances. Shoveling snow with the direction of traffic will help reduce the amount of snow plowed back onto driveway aprons.
Snow Plow Condition Report Form

16. How do I contact the Schaumburg Airpark?

Schaumburg Airport (847) 985-9777
Schaumburg Noise Hotline (847) 985-0315, ext. 150
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17. How do I get rid of unwanted firearms?

The Roselle Police Department will accept unwanted firearms for destruction. You can use this service in two ways. If the Firearm is unloaded and cased, you can bring it to the Police Department. If you do not have a proper carrying case for the weapon or if you have any concerns about its' safety, or whether it is loaded, call the non-emergency number (630) 671-4008 for assistance. The Police Department will arrange for a Police Officer to pick-up the Firearm at your residence. If you locate suspicious munitions, i.e. war/military souvenirs, call 911. Do not touch or transport the items. If you have any concerns or questions please call the Police Department and request to speak to the Watch Commander.

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1. How do I determine the zoning of a property within the Village of Roselle?

See the Village's Zoning Map for more information.

2. How much would it cost for me to connect to the Village’s sewer system or water system?

Since sewer mains and water mains are usually on one side of the street (typically opposite sides) and since one or both of the mains do not exist in some areas of the Village, the costs to connect to the nearest sewer main and/or water main is different for each property. Consequently, the best way to determine whether one can connect to the Village’s sewer system or water system is to call Planning & Zoning Staff at (630) 671-2821.

Keep in mind that a property must be within the Village of Roselle in order to connect to the Village’s sewer system or water system. Those owners of properties not within the Village, such as those in unincorporated DuPage County including portions of Bloomingdale Township called “Countryside” and “Medinah” as well as those in unincorporated Cook County including portions of Schaumburg Township, must petition to annex to the Village of Roselle before connecting to sewer or water.

The Village typically annexes a property within three or four months after receiving a petition for annexation. If annexed to the Village of Roselle then the owner of the property will receive all the benefits of being in the Village such as quicker police service, cheaper garbage pickup, etc.; however, the owner of the property must follow all the Village’s regulations they may not be accustomed to such as obtaining vehicle stickers for every vehicle they own.

3. How can I find out whether I can open/operate my business in a certain location?

The Village of Roselle Zoning Ordinance limits the ways in which owners of property may utilize their property, so, the best way to determine whether one can open or operate their business is to call Planning & Zoning Staff at (630) 980-2000.

Even so, the Zoning Ordinance limits the ways in which owners of property may utilize their property differently depending upon the location of their property. For example, in residential areas, the Zoning Ordinance prohibits businesses such as offices, restaurants, shops, warehouses, and factories because the layout, noise, traffic, etc. of such businesses would disturb the residential neighborhood in addition to the residents of the neighborhood.

Furthermore, the Zoning Ordinance limits the ways in which owners of properties in nonresidential areas may utilize their property as well in order to promote the health, safety, welfare, and general well-being of the Village. For instance, the Village does not want a warehouse with semi trucks coming and going next to a restaurant where children, seniors, and cars are coming and going.

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1. How can I obtain a copy of a Police report?

Most police reports will be approved and available within five (5) business days after making the report. In order to obtain a copy of a police report, a Freedom of Information Act (FOIA) form, or in some cases a subpoena may be necessary.

The FOIA form can be obtained at the Police Department Records Division by clicking on the FOIA Form link below. The completed form can be dropped off, mailed or faxed to the Police Department at (630) 980-9767. The Village of Roselle will reply to your request within five (5) business days.

There is no fee for the first 50 pages of a police report (15¢ per additional page, starting with page 51) and $5.00 for basic Traffic Crash Reports. Specialized reports and/or photographs (if releasable) have increased charges.

Requestors will be called when the report is ready for pick up and will be advised of the total amount of fees due. Copies of all reports requested, are picked up at the Police Department.
FOIA Form

2. How can I obtain a copy of a traffic crash report?

Copies of basic Traffic Crash reports can be requested at the Police Department Records Division or online using BuyCrash.com (additional convenience fee may apply). There is a $5.00 charge for each copy.
In order to obtain a report without the use of a FOIA form, the requesting party must be either directly involved (Driver, Vehicle or Property owner) or an insurance co. representing a directly involved party. The report must also have been approved and closed before a copy can be issued. For further information, please contact the Police Department Records Division at (630) 671-4000.
BuyCrash.com

3. Where do I go to pay a ticket?

Parking or Compliance Citations (P or C) may be paid online by following the Online Payments link below. You may also pay citation fines at the Finance Department on the first floor of the Roselle Village Hall, 31 S. Prospect St. If Village Hall is closed, tickets may be dropped in the green payment box located in the circular drive in front of Village Hall. Moving violations in DuPage County must be paid at the DuPage County Circuit Clerk’s office at 505 N. County Farm Road, Wheaton, Illinois. Information on traffic fines can be obtained at (630) 407-8600. Moving violations occurring in Cook County can be paid at the Cook County Circuit Clerk's Office at 2121 E. Euclid, Rolling Meadows.

Online Payments

4. Where do I go to court if I received a ticket from a Roselle Police Officer?

The Village of Roselle is unique in that it is located in both DuPage and Cook Counties. Depending on the charge and where the arrest or traffic violation occurred, motorist may be required to go to court at Glendale Heights Field Court, the DuPage County Court House, or the Third Municipal District of Cook County.

The Village of Roselle has an Office of Adjudication with an administrative hearing system, wherein cases such as parking tickets, compliance tickets, zoning violations, ordinance violations, administrative tow penalties, and Red Light Camera violations are heard. The Office of Adjudication holds hearings once a month at Village Hall. Office of Adjudication

5. How do I report a crime tip or if I see something suspicious in my neighborhood?

When in doubt, call 9-1-1. If you would like to provide or request information about an ongoing problem or suspicious activity, you may also email us.

6. What are the regulations for overnight parking?

There is no on street parking allowed between the hours of 2:00 am and 5:00 am year round.

7. What if I have a parking emergency or other unusual circumstances?

Residents and their guests can register for overnight parking online using a computer, smart phone, iPad or tablet device. Residents and visitors who do not have access to the internet using one of those devices may call (630) 980-2025 to register their vehicles. Overnight Parking Regulations: • Requests must be received prior to 2:00 am cutoff. • Overnight parking is limited to three (3) requests within a thirty (30) day period. • Overnight parking will not be granted when there is two inches or more of snow fall.

Overnight Parking Request

8. Are there street parking restrictions following a significant snowfall?

Street parking is prohibited any time after a 3-inch or more snowfall until the street has been plowed.

9. How do I obtain a commuter parking lot permit?

Permits are available from the Finance Department in the Village Hall. There are also daily fee lots available in and around the Metra Commuter Rail Station. Permits should be placed so they are visible from the exterior of the vehicle. Commuter Parking

10. Do I have to have a village vehicle sticker for my car?

All vehicles owned or stored within the Village of Roselle must display a valid village vehicle sticker. The sticker shall be fastened in a prominent and visible place on the lower right side of the front windshield of the vehicle. Vehicle licenses are sold at Village Hall. All tags must be displayed by October 1 and expire September 30 every year. Visit the Vehicle Stickers page for more information.

Vehicle Stickers

11. Can I register my bike in Roselle?

Yes, residents interested in registering their bikes can visit the Police Records window at the Roselle Police Department to obtain a bicycle registration form and sticker.

12. Do I need an animal license for my pet?

The Roselle Village Board abolished all pet licenses in 2002. This does not relieve the pet owner from obtaining the proper rabies vaccinations and vaccination tag from their respective county of residence. The tag is sold by the treating veterinarian at time of vaccination. Missing dogs may be identified by the county tag number; however the Police Department does have a microchip reader if a found dog has been implanted with the chip. Details can be obtained from your veterinarian.

13. What is the curfew law in Roselle ?

Persons under the age of 17 may not be present in any public place between 12:01 am and 6:00 am on Saturday and Sunday and between 11:00 pm and 6:00 am Sunday through Thursday, unless married, accompanied by an adult, or engaged in employment, religious, political, or other constitutionally protected activity.

14. What is the speed limit on a residential street in Roselle ?

The speed limit on most residential streets, unless otherwise posted, is 25 MPH.

15. What is the loud noise ordinance in Roselle ?

Loud noise as defined by Roselle Village ordinance is any noise or sound that is considered harmful or otherwise disturbing to another. Violators may be subject to a fine between $75 and $500 and/or an appearance in local field court.

16. How do I request an officer to attend my homeowner’s association meeting?

You may request an officer attend a homeowner’s or other community meeting by contacting the Roselle Police Department Crime Prevention Office at (630) 671-4060.

17. What are the rules on door-to-door solicitors in Roselle?

Solicitors in Roselle are required to obtain a permit issued by the Village Clerk's office. A solicitor may not solicit at any residence displaying a “No Solicitors Invited” sign and must immediately leave the premises. A solicitor may only solicit during the hours of 9:00 am to 9:00 pm weekdays and 10:00 am to 6:00 pm weekends. Any resident observing a solicitor working outside of these requirements should call 9-1-1. Additional requirements for solicitors and a link to download the Solicitation Permit are posted on the Information About Solicitation Page.

18. How do I commend or make a complaint about a Roselle Police Department employee?

The Roselle Police Department is committed to excellence in police services to the community. We appreciate when a citizen takes the time to recognize the efforts of one of our staff members. We also understand that there may be times when we did not live up to those expectations. We make every effort to investigate all complaints made about any member of the Roselle Police Department. Concerned citizens are encouraged to download and fill out the Police Department Compliment Complaint Form. Police Department Compliment or Complain Form

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1. Why do I sometimes see parallel rows of white, chalky lines in the pavement in late fall and winter?

The white, chalky lines are caused by the application of brine, a liquid anti-icing compound. Brine is being applied to local roads before snow events to provide additional time before the snow and ice begin to build up on the pavement. This will not be done if rain is predicted before the snow, as the brine would be washed off the pavement.

2. How soon after a snowfall do plowing and salting operations begin?

Anti-icing of the roadways begins before a snowfall, with the application of brine. Once the snow starts falling, Public Works typically begins plowing operations after two inches of snow has fallen, or sooner if road condition reports indicate the need. Plowing may be suspended between 8:00 pm and 4:00 am, depending on the severity of the snow event. Public Works crews aim to have all streets and cul-de-sacs cleared within a day after the snow stops falling.

3. Why does it take Public Works so long to plow my cul-de-sac?

Public Works is responsible for plowing over 70 miles of roadway in the Village. There are 110 cul-de-sacs in Roselle, which are more time consuming to plow and more difficult to clear (averaging 50 hours). Cul-de-sacs are typically done last, in the daylight hours to ensure that primary and secondary streets are passable.

4. Does the Public Works Department plow all of the streets in the Village?

No. The main streets running through Roselle are handled by other agencies. The Illinois Department of Transportation is responsible for state roads (Lake Street, Irving Park Road), and the county transportation departments (DuPage and Cook) are responsible for county roads (Gary Avenue, Roselle Road, Nerge Road). The Village is responsible for most of the side streets and residential areas, except for those governed by some local homeowners associations.

5. Are there street parking restrictions following a significant snowfall?

Street parking is prohibited any time after a 3-inch or more snowfall until the street has been plowed.